Terms & Conditions
1. Acceptance of Terms
By accessing and using the OrbitReach Labs website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on OrbitReach Labs' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to decompile or reverse engineer any software contained on the site
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
- Violate any laws or engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
3. Service Description
OrbitReach Labs provides creator sourcing, deal-making, production management, and campaign reporting services for AI and Web3 companies ("Services"). We do not guarantee specific results, views, or engagement metrics. Campaign performance depends on numerous factors including creator selection, audience demographics, content quality, and external market conditions.
4. Campaign Agreements
Proposal and Acceptance
All campaigns begin with a written proposal. A campaign is not binding until both parties have signed a formal campaign agreement. Proposals expire 30 days after issuance unless renewed.
Client Responsibilities
Clients agree to:
- Provide clear, complete project briefs and brand guidelines
- Make timely decisions and provide feedback during the campaign
- Ensure all product information and claims are accurate and compliant with applicable laws
- Maintain confidentiality regarding creator information and deal terms
- Pay invoices according to agreed payment terms (typically net 30)
OrbitReach Labs Responsibilities
OrbitReach Labs agrees to:
- Source vetted creators matched to your project and platforms
- Manage negotiations, contracts, and production timelines
- Ensure all promotions are disclosed in compliance with FTC guidelines and platform policies
- Provide transparent campaign reporting within 14 days of campaign completion
- Communicate openly about campaign status and any issues
5. Payment Terms
Invoicing
OrbitReach Labs will invoice clients upon campaign agreement execution. Invoices include campaign fees, creator payments, and production costs as outlined in the proposal.
Payment Due
Payment is due net 30 days from invoice date unless otherwise agreed. Late payments may result in:
- A 1.5% monthly interest charge on overdue amounts
- Suspension of additional services until payment is received
- Collection action at client's expense
Refund Policy
Refunds are issued only for services not rendered. Once creators begin production, refunds are not available. Cancellations must be made in writing at least 7 days before content publication.
6. Creator Network
Creator Participation
Creators join the OrbitReach Labs network voluntarily. We collect and display public channel information (subscriber count, content focus, platform presence). Creators grant us permission to feature their channels on our platform.
Data Use
Creator data is used for matching with appropriate campaigns and displaying in our network directory. Creators may request removal from the network at any time by contacting us directly.
7. Intellectual Property Rights
Existing Content
Clients retain all rights to their brand, product information, and existing materials. OrbitReach Labs retains rights to campaign strategy, templates, and methodologies.
Created Content
Video content and UGC created by creators during our campaigns are owned by the creators. Clients receive a license to use the content for marketing purposes for 12 months from publication date. Extended licenses require additional fees.
Case Studies
OrbitReach Labs may request permission to feature completed campaigns as case studies on our website and marketing materials. Client consent is required, and we may offer discounts in exchange.
8. Representations and Warranties
Clients represent and warrant that:
- All product claims and information provided are accurate, lawful, and not misleading
- Products comply with all applicable laws and regulations
- They have authority to enter into this agreement
- Use of their products does not violate third-party rights
OrbitReach Labs represents and warrants that:
- We will provide services in a professional manner
- All creators in our network have verified accounts and engaged audiences
- We comply with all applicable advertising disclosure and compliance requirements
9. Limitation of Liability
ORBIREACHABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE CAMPAIGN IN QUESTION.
10. Indemnification
Clients agree to indemnify and hold harmless OrbitReach Labs, its officers, employees, and agents from any claims, damages, or expenses arising from:
- False or misleading product claims provided by the client
- Violation of third-party intellectual property rights
- Non-compliance with applicable laws or platform policies
- Use of campaign content outside the agreed scope
11. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during our engagement, including creator details, deal terms, and campaign strategies. This obligation survives termination for 2 years.
12. Termination
By Client
Clients may terminate a campaign agreement by written notice, provided:
- Termination occurs at least 7 days before first content publication
- Client is responsible for creator fees already incurred or committed
By OrbitReach Labs
We may terminate a campaign agreement if:
- Client fails to pay invoices after 30 days overdue
- Client provides false product information or misleading claims
- Client violates applicable law or platform policies
13. Disclaimers
NO GUARANTEE OF RESULTS: OrbitReach Labs does not guarantee minimum views, engagement, conversions, or campaign results. Creator audience behavior and platform algorithms are beyond our control. All campaigns are provided "as is" without warranties of any kind.
THIRD-PARTY PLATFORMS: YouTube, TikTok, Instagram, X (Twitter), and Facebook control the distribution and visibility of creator content. Changes to platform algorithms or policies may impact campaign performance.
CREATOR PERFORMANCE: While we vet all creators, channel growth, engagement rates, and audience quality may fluctuate. Creators are independent contractors, not employees of OrbitReach Labs.
14. Compliance and Disclosures
Clients and creators agree to comply with:
- FTC Endorsement and Testimonial Guides (clear disclosure of paid partnerships)
- Platform-specific disclosure requirements (YouTube #ad tags, TikTok sponsored labels, Instagram branded content tags)
- Applicable consumer protection and advertising laws
- Industry-specific regulations (e.g., crypto disclosure requirements)
15. Dispute Resolution
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United States, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
Arbitration
Any disputes arising from or relating to this agreement shall be resolved through binding arbitration rather than court proceedings. Each party bears its own costs.
16. Amendments to Terms
OrbitReach Labs reserves the right to modify these terms at any time. Changes become effective immediately upon posting. Continued use of our services constitutes acceptance of amended terms.
17. Contact Information
For questions regarding these Terms & Conditions, please contact:
- Email: orbitreachlabs@gmail.com
- Website: orbitreachlabs.com