Privacy Policy
1. Introduction
OrbitReach Labs ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our websites, services, and business operations.
2. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name, and job title
- Communication Data: Messages, inquiries, and feedback you send us
- Form Data: Information submitted through our website forms (e.g., proposal requests, contact forms)
- Creator Network Data: Channel information, subscriber counts, and performance metrics if you join as a creator
- Payment Information: Billing address and payment details (processed securely by third-party payment processors)
Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system, and device type
- Usage Data: Pages visited, time spent on pages, referral sources, and interaction patterns
- Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze site usage
Information from Third Parties
We may receive information about you from:
- Social media platforms (if you interact with us there)
- Creator databases and public sources (for network research)
- Service providers and business partners
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our services and campaigns
- Responding to inquiries and providing customer support
- Sending marketing communications (with your consent)
- Processing payments and managing billing
- Creating and managing creator network profiles
- Analyzing website performance and user behavior
- Complying with legal obligations and protecting our rights
- Conducting research and analytics for service improvements
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, email delivery, analytics, and hosting
- Creators: Client information may be shared with creators selected for campaigns (limited to what's necessary)
- Business Partners: Partners involved in campaign execution and delivery
- Legal Requirements: When required by law, court order, or government request
We do not sell your personal information to third parties for their marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time, subject to legal retention requirements.
6. Your Rights and Choices
Access and Correction
You have the right to access and correct your personal information. Contact us to request a copy of your data.
Opt-Out
You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.
Cookie Management
You can control cookies through your browser settings. Disabling cookies may limit certain site functionality.
7. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no online transmission is completely secure. We cannot guarantee absolute security of data transmitted over the internet.
8. International Data Transfers
If we transfer your information internationally, we implement appropriate safeguards to ensure your data is protected in accordance with applicable laws.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing any information.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or by posting the updated policy on our website. Your continued use of our services constitutes acceptance of changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: orbitreachlabs@gmail.com
- Website: orbitreachlabs.com